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No surprises
Upfront flat-rate pricing
The number we say is the number you pay. Here's exactly how we price plumbing — before you ever pick up the phone.
Nobody likes a plumber who won't talk price — especially at 2 a.m. when you're worried and vulnerable. So here's precisely how it works, in plain language.
How pricing works
Diagnose, quote, approve, fix.
We diagnose
A licensed tech assesses the actual problem in person — not a guess over the phone.
Flat quote
You get one price for the whole job, in writing, before any work begins.
You approve
Nothing happens until you say go. No hourly meter, no pressure.
We fix it
We do the work for the price we quoted, clean up, and back it in writing.
What's always true
- No overtime charges. The same flat-rate pricing 24/7 — nights, weekends, and holidays included. An emergency isn't an excuse to gouge you.
- Price before work. You approve the number before we touch a wrench. It only changes if you add scope.
- A diagnostic fee, credited. A modest fee to come assess the problem, credited toward the repair if you move forward. We tell you the fee before we dispatch.
- Financing on big jobs. Repipes, sewer replacements, and water-heater installs can be financed — spread the cost, no pressure.
- A written guarantee. Parts and labor warrantied. If our work fails, we come back and make it right at no charge.
Why we can price this way
Flat-rate only works if the people doing the work are good enough to estimate honestly and fast enough to be efficient. Every Copper & Main tech is licensed, insured, drug-tested, and background-checked, and drives a stocked truck — so most jobs are done in one visit, and we can stand behind a firm number.
Membership: the Copper Club
Optional, and genuinely useful: an annual plan with a yearly plumbing inspection, water-heater flush, priority scheduling, and a standing discount on repairs — for homeowners who'd rather prevent the 2 a.m. call than field it.
Common questions
How does flat-rate pricing work?
We diagnose, then give you one price for the whole job before any work starts. You approve first. No hourly meter, and the number only changes if you add work.
Do you charge more at night or on weekends?
No. Pricing is the same 24/7 — never a surprise overtime or after-hours surcharge.
Is there a service or trip fee?
A modest diagnostic fee to come assess the problem, credited toward the repair if you move forward. We tell you the fee before we dispatch.
Do you offer financing?
Yes, on larger jobs like repipes, sewer replacements, and water-heater installs. We'll walk you through the options with no pressure.
What does the guarantee cover?
Parts and labor, warrantied in writing. If something we repaired or installed fails within the warranty period, we come back and make it right at no charge.
Ready when you are
Get a straight answer on price.
Call and we'll talk you through it — honestly, 24/7.
(720) 555-0142A plumber is available right now